You can find answers to common questions in the FAQ section.
¶ Main
After successfully integrating the index.php file, a preloader must be displayed when redirecting to the black page upon accessing the white page.
Additionally, test transition logs must be visible on the dashboard:
¶ Why, when checking the redirect to a black page, do you stay on a white page, and how do you correctly verify the redirect
-
Check if the 'Pause Mode' is not enabled in the flow settings.
-
If the Google Click ID option is enabled in the flow, don't forget to append a Click ID parameter to the white page link when checking the redirect. Do not use this parameter in the advertising account.
/?gclid=Cj0KCQiAmpyRBhC-ARIsABs2EArUH0fVxaDZJyqvuAUjkHhEgQAWmTfENIrJyQ7tJtteDAdfryCV4REaAoXnEALw_wcB
Example:
https://whitepage.com/?gclid=Cj0KCQiAmpyRBhC-ARIsABs2EArUH0fVxaDZJyqvuAUjkHhEgQAWmTfENIrJyQ7tJtteDAdfryCV4REaAoXnEALw_wcB
- Use the correct IP address:
- Temporarily add your country as allowed in the flow settings and visit the white page from your home or mobile IP on an allowed device;
- Use residential proxies;
- Add TOR, VPN, IPv4/IPv6 proxies, or another corporate IP address to the flow in the 'IP for test' field. In this method, all flow settings and device fingerprints are ignored;
- Also, check:
- Ensure that no referrers are added to the list of allowed referrers;
- Use an allowed device;
- Check the allowed time zone;
- Check for timezone filtering;
- Make sure touchscreen filtering is not accidentally enabled;
- If you have considered all the above points and still stay on the white page, it's possible that your browser has non-standard fingerprints. Contact support
¶ Errors on the white page
¶ php-curl extension does not exist
The cURL library is not installed.
You need to:
- Install cURL and restart the server.
- Check if the php-curl extension is installed.
- Find the php.ini file on the server, open it in an editor, and check if there is a semicolon ; at the beginning of the line. If ; is present, remove it to enable the extension and save the file.
If you are unable to perform these actions independently, contact your hosting provider's support.
¶ index2.php file does not exist
The file index2.php is missing. This usually happens if the files are incorrectly renamed during integration on the server.
For proper integration, you need to rename the white page's launch file index.php to index2.php (if the launch file is index.html, then rename it to index2.php, changing the extension to .php) and upload the downloaded index.php file from the flow to the root of your website.
Correct file renaming:
¶ html markup error: missing <body> tag
The <body> tag is missing in the white page code, which is necessary for embedding the hoax.tech integration script.
Add the <body> tag to the code of the launch file index2.php after the </head> tag, or replace the white page with another one that contains the <body> tag in the code of the index file.
¶ Why more traffic losses with enabled JS Fingerprinting and how to reduce them?
Learn more about traffic loss in a special Traffic losses section.
With JS Fingerprinting enabled, the consistency of operating system parameters and digital fingerprints of visitors is checked. For example, parameters such as:
- The number of processor cores;
- RAM (random-access memory);
- Monitor screen resolution;
- Presence of touchscreen;
- Time zone;
and dozens of other parameters that cannot be obtained using PHP. With JS Fingerprinting enabled, the redirect occurs not on the server but in the visitor's browser on their device after loading the white page. Therefore, to reduce traffic losses, it is necessary to accelerate the loading speed of the white page.
This can be achieved by:
- Using lightweight, optimized white pages without numerous scripts, heavy images, videos, and metrics;
- Utilizing servers ideally located in locations close to the target audience;
- Hosting white pages on servers with high or medium specifications, avoiding weak shared hosting environments;
¶ White page on CMS WordPress
PHP integration on white pages created with WordPress is similar to integration on static HTML websites and is done in the root folder:
❗️ What to pay attention to:
-
If a caching plugin, such as LiteSpeed Cache, W3 Total Cache, or WP Fastest Cache, is activated on the site, and after installing the integration script index.php, you observe the absence of the preloader or an infinite display of the preloader when transitioning to the white page - it is recommended to clear the cache and disable caching plugins.
-
If you encounter the error html markup error: missing
<body>tag, the selected theme's code is missing the<body>tag. Try changing the theme.